Support

Something not working?

The quick answers are below. If yours is not here, or you have found a bug, write to us — Flaguu is in beta and bug reports genuinely do get read.

Getting the app

Where do I download Flaguu?

Through TestFlight, Apple's app for beta testing. Install TestFlight from the App Store first, then open the Flaguu invitation link on your iPhone and tap Accept.

Flaguu is not on the App Store yet.

The TestFlight link says the beta is full

TestFlight caps how many people can be in a beta at once. Email us and we will let you know when a place opens up.

Is it on Android?

No, and not soon. Flaguu is built with Apple's own frameworks for maps, location and the glass interface, so an Android version would be a rewrite rather than a port.

Does it cost anything?

No. It is free while it is in beta.

Playing a game

The join code is not working

Codes are six digits. Check these in order:

  1. The host has actually hosted the game. Building a game is not the same as putting it live — until they do, there is no code to type.
  2. You have read the digits correctly. Six numbers over a noisy street is harder than it sounds.
  3. You are online. Joining needs a connection.
I cannot see anyone else on the map

Almost always a location permission. Each person should go to Settings → Flaguu → Location and allow access.

Two other possibilities:

  • The game has the location module turned off, in which case nobody's dot shows by design.
  • Someone is hiding — in Hide and Seek the hider genuinely is not on the map. That is the point.
My score looks wrong

Tell your host. The host console has an overrides panel for correcting scores and coin balances, and this is exactly what it is for — someone completes a challenge somewhere with no signal, and it needs putting right by hand.

I joined the wrong group

The host can move you. They have the group list on their screen with everyone in it.

The app is stuck asking me to return to a spot

That is a location pause: the game paused, recorded where you were standing, and now wants you back there before play resumes. Walk back to the marked spot and swipe to continue.

If you genuinely cannot get back — the spot is inside a building that has since closed, say — the host can release you from their screen.

Does it drain my battery?

Yes, noticeably. A live game keeps the screen on, watches your location and talks to the map. Bring a battery pack to anything longer than an hour — this is the single most common piece of advice from people who have run games.

Creating and hosting

My downloaded game will not import

Check these:

  1. The file ends in .json. If your browser saved it with a different name or as a text file, rename it.
  2. You are importing from Game Settings in the creator, not somewhere else.
  3. It is a whole exported game, not just a deck or a map on its own.

Every game on the Community page is checked before it goes up, so if one of those will not open, that is a bug on our side — please tell us which game.

Importing wiped the game I was working on

Importing replaces the project you currently have open. Save or export before importing anything.

If it has already happened, check your saved games — if you saved at any point, that copy is still there.

How many games can I host at once?

Two, on a free account. Ending a game frees its slot.

How many games can I save?

Three saved projects per account. Export the ones you are not actively working on — an exported file keeps everything, and you can import it back whenever you like.

Can two of us build a game together?

Yes. A saved project can be shared with other people as a viewer or an editor. Only one person edits at a time, so you will not overwrite each other.

Typing forty challenge cards on a phone is miserable

It is. Export your decks to a spreadsheet, write them there, and import the spreadsheet back. Transport options and territory-claim challenges work the same way.

My timeline event does not seem to do anything

Check its duration. An event with a duration of zero never becomes active — a zero-minute pause simply does nothing. Give it a real length.

What Flaguu stores

Flaguu is a multiplayer game played on a shared map, so unlike a single-player app it genuinely does need a server. Here is what is on it.

  • Your account — the email address and username you signed up with.
  • Your saved games — the projects you build, so they follow you between devices.
  • Live game state — while a game is running: scores, coins, who holds what, and the history of actions. This is what makes everyone's phones agree with each other.
  • Player locations, during a live game only — your position is shared with the people in your game so their map can show your dot. It is not collected outside a game, not kept as a history, and not used for anything else.

If you would rather not share location at all, you can decline the permission — you will still be able to play, but your group cannot see where you are, and some game types lean on it heavily.

Known limitations

Honest list of what is not there yet.

Right now

  • iPhone only.
  • Two hosted games and three saved projects per free account.
  • Hot Potato is listed but not built.
  • A live game needs a data connection — dead spots will strand a player until they get signal again.
  • Battery use during a game is heavy.

Being worked on

  • Publishing straight from the app to the Community page.
  • More game types, Hot Potato among them.
  • Better handling of a phone that loses signal mid-game.

Write to us

For a bug, it helps enormously to include your iPhone model, what you were doing, and the six-digit code of the game it happened in.